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Human Resources Manager

 

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Position 

Description

 

The Outward Bound California Human Resources Manager (HRM) reports to the Director of Finance & Operations (DFO) and works closely with program and administrative leadership to foster a positive, safe work environment and culture; manage organizational and HR admin operations; and build organizational infrastructure and capacity for growth. In many ways, the HRM acts as the front line and face of OBCA for staff, serving as one of the first points of contact when facilitating the onboarding of employees; coaching on organizational policies, tools, and resources; and fielding staff concerns. If you are someone who simultaneously enjoys keeping systems humming smoothly behind the scenes and connecting with colleagues with empathy, compassion, and professionalism, then this may be the perfect role for you. You would be the fourth member of a tight-knit Operations team that prides itself on excellent internal customer service and ensuring staff have the tools they need to succeed at work.

Who We Are

 

Outward Bound California is part of a national network of experiential and outdoor education programs for youth and adults. We use the inherent challenge of the wilderness and urban outdoor spaces to teach people of all ages to be compassionate leaders, serve their communities, and build character to ultimately reveal the full potential within all of us.

With a 50 year history in the US, we provide extended, expeditionary style rock climbing, backpacking, mountaineering, urban, and service courses, serving ages 12 and up, including adult and veteran programs. As a non-profit, more than 2/3 of our students receive partial or full scholarships to go on a course with us in the High Sierra, Joshua Tree and in the Bay Area.

Who You Are
Outward Bound California does not expect every applicant to have every skill and qualification listed here, and we are committed to the professional development of our employees. A strong candidate who is interested in growing and learning in this role will possess at least 75% of the following qualifications. If this is you, then we strongly encourage you to submit an application for consideration.
Knowledge & Skills
  • Aligned with OBCA’s mission to change lives through challenge and discovery and values of excellence, integrity, compassion, and diversity
  • Able to message communications regarding sensitive subjects with tact, empathy, and a commitment to confidentiality
  • Highly detail-oriented
  • Willing and able to approach the work through a lens of equity and inclusion and with an attunement to dynamics of power and privilege
  • An outstanding communicator and even better listener, able to interact with a variety of personalities and learning styles with diplomacy and professionalism
  • Flexible, adaptable, and willing to lead and inspire change
  • Comfortable working both independently and cooperatively as a team member and give both positive and constructive feedback
  • Able to manage complex projects involving multiple personnel and deadlines, prioritizing appropriately
  • A strong writer and public speaker, skilled at communicating and engaging audiences with clarity and concision
  • Comfortable working and building rapport with staff at multiple levels of the organization and across multiple locations
  • Proficient user of Microsoft Office Suite (Word and Excel), Adobe, and G Suite (Gmail and Google Docs, Drive, and Calendar)
  • Comfortable and at-home when using technology, and a quick learner when it comes to new technology and systems
  • A proven problem-solver
  • Sense of humor a must!
Education & Work Experience
  • Bachelor’s degree and/or 3+ years of experience in nonprofit administration and/or internal communications
  • Experience managing HR administrative systems including benefits administration, HRIS (Human Resources Information System) management, payroll processing, etc
Physical Requirements
  • Able to sit or stand at a desk for a significant amount of the working day

Bonus if you…

  • Have management experience
  • Possess HR certification(s) such as PHR (Professional in Human Resources) or SPHR (Senior Professional in Human Resources)

Responsibilities

 
Human Resources
  • Respond to staff inquiries regarding organizational policies and practices, proactively creating educational resources
  • Act as HR liaison for staff, elevating and directing concerns or personnel issues to appropriate organizational leadership
  • Lead benefits enrollment processes
  • Act as liaison between staff and health insurance brokers and customer support, directing staff to the appropriate resources
  • Act as point person for worker’s compensation
  • With the Hiring & Staffing Manager, complete annual screening of 90+ field staff, including background check and med form review
  • Review and revise job descriptions for open positions, including determination of starting pay range in consultation with the Director of Finance & Operations
  • Onboard new staff and interns and ensure required hiring paperwork is completed using the cloud-based HR database
  • Support Hiring Managers in onboarding and training plan of new administrative staff
  • Support supervisors in offboarding of departing administrative staff
  • Conduct exit interviews of departing staff, communicating key and relevant takeaways to the Director of Finance & Operations
  • Process semimonthly payroll
  • Ensure accurate recordkeeping, including documenting position and salary changes, generating offer letters, and completion of payroll-related bookkeeping tasks for monthly accounting close
  • Document position and salary changes, generating and issuing letters confirming promotions and salary adjustments
  • Act as 401(k) plan administrator
  • Ensure that organizational policies and practices are in compliance with local, state, and federal regulations
  • Ensure required labor law and OSHA postings are up to date and physically visible across locations and bases
  • With the Staffing & Hiring Manager, act as HR & Staffing presence at biweekly Staffing & Hiring Meetings with Program leadership
  • Attend bimonthly HR Group calls with other Outward Bound schools
  • With the HR team, represent HR & Operations department during annual All Staff gathering, coordinating trainings and presentations when appropriate or necessary
  • Respond to and investigate any reports of harassment or inappropriate behavior and consult with Director of Finance & Operations on any necessary disciplinary or follow-up action
  • Update Employee Handbook as needed, researching and developing policies that are both compliant and in alignment with organizational culture and values
Internal Communications & Events
  • Act as point person for internal communications, coordinating messaging around announcements of staffing and policy changes, staff events, etc.
  • Serve in a formal internal communications capacity in the event of a field emergency
  • Support planning and execution of internal staff events such as retreats, meetings, and community days
  • Coordinate, schedule, and support departments in the hosting of monthly administrative staff meetings

Benefits, Compensation & Location

  • This is a Full-Time, Exempt, Salaried position
  • Starting pay range $47,700 - $57,800, depending on experience
Benefits
  • A competitive benefits package, including comprehensive health insurance with generous employer contribution, Employee Assistance Program (EAP), Flexible Spending Account (FSA), four weeks of Paid Time Off (PTO) and 10 paid holidays, and 401(k) plan enrollment 
  • Highly energetic, flexible, and supportive work environment at a mission-driven organization
  • Opportunity to attend Outward Bound adult course
  • Opportunities for professional development
  • ProDeal, an opportunity to purchase outdoor gear at a discounted price
Location

This position will be located at our administrative office in the Tides Thoreau Center in the heart of The Presidio in San Francisco, CA


Outward Bound California is an equal opportunity employer and works to include diversity among its staff. Outward Bound California values the inclusion and collaboration among employees of diverse backgrounds and experiences. Outward Bound California prohibits discrimination against, and harassment of, any employee or applicant for employment because of race, color, religion, sex, gender, pregnancy, genetic information, ethnic or national origin, sexual orientation, marital status, familial status, military or veteran status, qualified individuals with a disability on the basis of the disability, or any other category which may be protected under applicable state or federal law. Outward Bound California also promotes respect for all people, and will not tolerate harassment based on any of these characteristics nor on differences based on gender identity or expression.

As we strive to reflect the communities we serve, people of color are strongly encouraged to apply.

 

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